Environmental, Social, and Governance

Human Capital

Capital City Bank has been recognized by Florida Trend for the last 9 years as a Best Place to Work, and the last 8 years as a Best Bank to Work, by the American Bankers Magazine. Additionally, Georgia Trend recognized Capital City Bank in 2016 and 2017 for Best Place to Work. Tenure statistics support these accolades and further demonstrate that associates enjoy working for Capital City Bank.

During the COVID-19 pandemic, the First Family Cares Act did not apply to Capital City Bank, as the Bank employed more than 500 associates. In an effort to support our colleagues during this time, we offered the following accommodations:

  • Mandated all remote-capable employees work from home.
  • Provided hazard pay to colleagues who are not remote-capable.
  • Self-quarantine pay of up to 10 days.

Compliance with all state and federal laws are a priority, and often the Bank exceeds those requirements by expanding the policy with more generous protections and benefits than mandated. Educating our senior level associates is a priority, and we conduct annual in-person employment law training by legal counsel to help with this effort.

Diversity, Equity and Inclusion

The Bank has always actively sought to hire minorities, veterans and disabled individuals and has a robust internal response for associates who request an accommodation. In 2020, we increased our focus and attention on Diversity, Equity & Inclusion (DEI) and concentrated our efforts on making our diversity data more transparent at the associate, board and vendor levels and setting targets to improve our minority representation. During 2020, our Board increased its diversity and minority representation, and our vendor supply chain was comprised of 28% female and/or minority owned businesses.

Additionally, we have convened a group of minority associates to reveal any systemic racism found in our company and to have open conversations about the culture of Capital City Bank. Through this work, we will identify challenges, address priorities and report our progress.