Environmental, Social, and Governance


Community Involvement

We aim to give back to the communities where we live and work and believe that this commitment helps in our efforts to attract and retain associates. Our commitment to help our community starts with our associates. Community involvement is a hallmark for our organization, and it comes naturally to our associates. We encourage our associates to volunteer their hours with service organizations and philanthropic groups in the communities we serve. We recorded 9,508, 8,697, and 8,169 community service hours in 2022, 2021, and 2020, respectively. Furthermore, the CCBG Foundation donated $0.3 million, $0.2 million, and $0.3 million to various non-profit organizations in the communities we serve, during 2022, 2021, and 2020, respectively. Our community commitment to further financial literacy in our market remains an ongoing goal and focus for our associates and directors. We continue to focus on ways to better our communities in which we operate through monetary resources and volunteer hours.

Access, affordability, and financial inclusion

In 2022, the CCBG Foundation made grants totaling $150,000 to Community Reinvestment Act eligible organizations in our market area. Working with CCHL, we are committed to providing educational outreach regarding home ownership and financial access for minorities. We are a long-time supporter of Habitat for Humanity, with our associates providing volunteer hours on home builds. During 2020 to 2022, we partnered with Habitat for Humanity, Warrick Dunn Charities, and Capital City Home Loans, LLC. to build and furnish three homes. During tax season, we provide locations for community residents to access Volunteer Income Tax Assistance (VITA) services. VITA is a nationwide IRS program that offers free tax preparation assistance to people who generally make $54,000 or less, persons with disabilities, the elderly, and limited English-speaking taxpayers who need assistance in preparing their own tax returns. Since 2015, we have annually supported the United Way of the Big Bend in analyzing financial information for the annual grant review process. Many of these grants are provided to low-moderate income communities in the Big Bend area.

Small Business Lending

We are focused on supporting small businesses throughout our communities. The global pandemic exposed the challenges of small business. Capital City Bank is proud to have participated in the Paycheck Protection Program (PPP), originating 3,508 loans totaling more than $266 million. During the pandemic, our company financially supported locally owned restaurants to provide meals and gift cards for our associates.